Shipping policy
收到訂單後, 一般我們會在四個工作天內運送到收貨地址。或客戶可以選擇以GOGOVAN送出, 最快當天就可以送抵。客人亦可自行到XOBOX門市取貨, 來臨時請提早通知我們, 以便我們預先準備貨物.送貨主要分為XOBOX送貨上門(約安排在4個工作天內送抵), 或選GOGOVAN即日送二種服務, 如需要查詢有關內容可細閱以下資料或致電24161887.
自取
自取時段:
星期一至五: 9:00am-12:30pm | 2:00pm-6:00pm (如需其他時間取貨請先預約)
星期六: 9:00am-1:00pm (如需其他時間取貨請先預約)
客人可自行派速遞進行交收, 如有需要我們可為客人提供該收貨物件總重及體積。
為免客人到訪時等待, 請預先通知自來取貨, 我們需查看存貨是否充夠、準備貨件。
取貨地址: 香港新界荃灣海盛路9號有線電視大樓23樓01室。
停車取貨: 有線電視大樓設有時鐘停車場, 1樓-大型噸車及貨Van, 2樓-小型5.5噸車, 貨Van或私家車。
GOGOVAN 當日送服務(地面送遞)
下單時點選"GoGoVan (地面送遞)" 送貨服務可到香港各區(不包括離島)。
付款後我們會在當日辨工時間內盡快安排發送。(服務只限於本店工作時間內提供)
GOGOVAN發貨時段:
星期一至五: 10am-12pm, 2pm-5pm, 6:30pm-7:00pm (如需其他時間取貨請先預約)
星期六: 10am-1pm (如需其他時間取貨請先預約)
發貨地點為"荃灣", 所有貨品將於付款及確認收件時間及地點後發出。
必需在送貨地址的"地區"內填寫香港區域名稱e.g.: 中環, 葵涌. 送貨方式才會出現該區-GoGoVan選項。
建議安排在可短時間停泊車輛位置收取。
GoGoVan送遞為地面收取, 收費不包括送貨上樓; 如需上樓, 客人需自行跟司機洽談付加收費, 按貨物重量及體積而定, 一般司機會收取約$300~$600附加費。
如需"上門送貨"建議選擇"XOBOX本地貨運", 一般可於四個工作天內送到。
請留閣下WhatsApp/手機電話, 以便我們於送貨前發送司機資料給您。
XOBOX本地貨運(上門)
我們提供送貨服務到香港各區住宅/工商大廈(不包括離島)
XOBOX本地貨運服務為上門送貨服務, 如選用XOBOX本地貨運服務請於下單時留寫上收貨時間)
如沒有升降機直達之送貨地址或需上樓梯送址，請貴客人提早通知，有需要我們將聯絡客人改以地面收取。
本地貨運收費如下:
荃灣、葵涌、青衣區 --- 運費HKD$120、滿HKD$900免費送貨。
新界區 / 九龍區 --- 運費HKD$200、滿HKD$1200免費送貨。
香港島區 --- 運費HKD$250、滿HKD$1500免費送貨。
東涌, 赤鱲角 --- 運費 HKD$250。
貨品須經樓梯送貨，顧客須繳付樓梯搬運費，以四層為上限(*每段13梯級為一層)。
如網站中的中英內容(包括所有私隱政策及使用條款)如有任何差異，概以英文版本爲準。
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貨價 |
$800以下 |
$801-$1,600 |
$1,601-$2,400 |
$2,401-$3,200 |
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每層樓梯搬運費 |
$50 |
$100 |
$150 |
$200 |
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貨價$3,200或以上須另行報價。 **以上價格按每層收費，將由XOBOX委派之送貨隊直接收取及提供收據。 After receiving an order, we will arrange ship within four working days. Customers can also choose to ship GOGOVAN same day delivery or come to pick up. Pickup pick up period
Mon-Fri: 9:00am-12:30pm | 2:00pm-6:00pm (Please make an appointment for pick-up at other times) Sat: 9:00am-1:00pm (Please make an appointment for pick-up at other times) You can also send courier to pick up the order. We can provide customers with the total weight and volume of the received goods if needed. Please let's us know before you come to pick up, we will prepare your order for you. Pick-up Address: 2301, 9 Hoi Shing Road. Parking and Pickup: There is a hourly car park in the cable TV building, 1st floor parking - 5.5-15 tons vehicles and vans, 2nd floor - 5.5 ton vehicles, vans or private cars. GOGOVAN same-day delivery service (ground delivery) Please select Click "GoGoVan (Ground Delivery)" when placing an order. Delivery service is available to all districts in Hong Kong (excluding outlying islands). GOGOVAN Delivery Hours Mon-Fri: 10am-12pm, 2pm-5pm, 6:30pm-7:00pm (Please make an appointment for pick-up at other times) Sat: 10am-1pm (Please make an appointment for pick-up at other times) GOGOVAN orders will be launched from "Tsuen Wan The GOGOVAN option will be available once the 'Region' of your shipping address is filled. It is recommended to inform the GOGOVAN driver a location where his/her vehicle can be parked for a short time. GOGOVAN delivery will only be shipped on ground at roadside. If you need to deliver door to door, you would have to pay an additional charges to the driver, normally it will be around $300~$600 on top, depending the weight and volume. If you need "door to door delivery", you may choose "XOBOX local freight", which usually take within four working days. *Please leave your WhatsApp/mobile phone number in order for us to arrange the delivery. Local Delivery ( Door to Door ) Tsuen Wan, Kwai Chung, Tsing Yi District --- HKD$120, free shipping over HKD$900. New Territories/Kowloon District --- HKD$200, free shipping over HKD$1200. Hong Kong Island --- HKD$250, free shipping over HKD$1500. Tung Chung, Chek Lap Kok --- HKD$250. We provide delivery service to residential/industrial buildings in various districts of Hong Kong (excluding outlying islands) XOBOX local freight service is a door-to-door delivery service. If there are the stairs to go for to the delivery site, please inform that to our customer service 24161887 in advance. There is an extra service charge as a stair removal fee, which is up to a maximum of four floors (*13 steps in each section are one floor). If necessary, we will contact the customer and change the delivery point to the ground / road aside in stead. If there is any discrepancy between the Chinese and English content in the website (including all privacy policies and terms of use), the Chinese version shall prevail.
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