Pick up & Delivery
pick up period
Mon-Fri: 9:00am-7:30pm (Please make an appointment for pick-up at other times)
Sat: 9:00am-3:30pm (Please make an appointment for pick-up at other times)
You can also send courier to pick up the order. We can provide customers with the total weight and volume of the received goods if needed.
Please let's us know before you come to pick up, we will prepare your order for you.
Pick-up Address: 2301, 9 Hoi Shing Road.
Parking and Pickup: There is a hourly car park in the cable TV building, 1st floor parking - 5.5-15 tons vehicles and vans, 2nd floor - 5.5 ton vehicles, vans or private cars.
GOGOVAN same-day delivery service (ground delivery)
Please select Click "GoGoVan (Ground Delivery)" when placing an order. Delivery service is available to all districts in Hong Kong (excluding outlying islands).
GOGOVAN Delivery Hours
Mon-Fri: 10am-12pm, 2pm-5pm, 6:30pm-7:30pm (Please make an appointment for pick-up at other times)
Sat: 10am-3:30pm (Please make an appointment for pick-up at other times)
GOGOVAN orders will be launched from "Tsuen Wan
The GOGOVAN option will be available once the 'Region' of your shipping address is filled.
It is recommended to inform the GOGOVAN driver a location where his/her vehicle can be parked for a short time.
GOGOVAN delivery will only be shipped on ground at roadside. If you need to deliver door to door, you would have to pay an additional charges to the driver, normally it will be around $300~$600 on top, depending the weight and volume.
If you need "door to door delivery", you may choose "XOBOX local freight", which usually take within four working days.
*Please leave your WhatsApp/mobile phone number in order for us to arrange the delivery.
(If you need to schedule GOGOVAN during peak or holiday periods, there may be an additional delivery fee of approximately $15 to $30.)
Local Delivery ( Door to Door )
Tsuen Wan, Kwai Chung, Tsing Yi District --- HKD$120, free shipping over HKD$900.
New Territories/Kowloon District --- HKD$200, free shipping over HKD$1200.
Hong Kong Island --- HKD$250, free shipping over HKD$1500.
Tung Chung, Chek Lap Kok --- HKD$250.
We provide delivery service to residential/industrial buildings in various districts of Hong Kong (excluding outlying islands)
XOBOX local freight service is a door-to-door delivery service.
If there are the stairs to go for to the delivery site, please inform that to our customer service 24161887 in advance. There is an extra service charge as a stair removal fee, which is up to a maximum of four floors (*13 steps in each section are one floor). If necessary, we will contact the customer and change the delivery point to the ground / road aside in stead.
If there is any discrepancy between the Chinese and English content in the website (including all privacy policies and terms of use), the Chinese version shall prevail.
| Order Amount | below $800 | $801-$1,600 | $1,601-$2,400 | $2,401-$3,200 |
| Cost / Floor level | $50 | $100 | $150 | $200 |
| Order Amount over $3,200 or above will be quoted specifically。**The above prices will be charged and collected from our delivery team appointed by XOBOX, a receipt will be provided separately. | ||||